Returns & Exchanges
At Pepper, we want you to feel confident in your style, which is why we offer a seamless 30-day return policy for all unworn apparel. If your fit isn't quite right, we are here to help you find the perfect match or provide a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and secure.
Package Your Items
Place the original items with tags still attached into their original packaging or a secure mailer and affix the prepaid label to the outside.
Drop Off and Track
Drop your package at any authorized carrier location; you will receive a confirmation email once our warehouse has processed your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing